What paint finish should I choose when painting walls and trim in a commercial space?

I get asked this question on almost every project! The more gloss a finish has, the easier it will be to clean dirt off of it. The downside to a glossy finish is that it often magnifies imperfections in the walls that are painted. For trim, I would go with gloss or semi-gloss. Anyplace that hands will regularly touch a finish, such as a handrail or door frame should have a glossier finish. Walls in good condition should be painted an eggshell or satin. I do not ever specify a flat finish for a painted surface.

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